We utilize multiple 3PL warehouses in Australia and the USA to swiftly process and dispatch your orders automatically.
Depending on stock availability and proximity to you, your order ships from the nearest warehouse, typically within 2-3 business days.
Once processed, we cannot modify orders or addresses. Any changes must be managed directly with the carrier.

Please allow 2-3 business days for packing before the carrier collects your order. After dispatch, tracking and delivery details are your responsibility.

In case of address errors, a re-delivery fee may apply. Lost parcels are to be addressed with the carrier; we do not refund lost items.

For more information read our Shipping policies.
For any questions check our FAQ or contact us.

RETURN POLICY

Unopened merchandise can be returned within 30 days of purchase for a refund, excluding shipping charges. Opened or used products are not eligible for return or refund. To initiate a return, contact Customer Service for a Return Authorization Number. Items returned without authorization will not be refunded or re-shipped. Customers are responsible for return shipping costs and may incur a minimum 25% restocking fee for change-of-mind purchases.

Sale items are final sale and cannot be returned or exchanged.

DEFECTIVE ITEM(S) RETURN POLICY

For defective or incorrectly shipped items, contact us within 48 hours of receipt with relevant details and photos for review.

HOW TO RETURN YOUR ITEM(S)

Request a return through your profile. Once accepted, pack the item securely in its original packaging. Remove any external labels before shipping. Retain the Return Tracking Number for monitoring.

Refunds are processed within 30 days of receiving the return, typically appearing on your statement within one billing cycle. Shipping charges and sales tax on shipping are non-refundable, except in cases of manufacturing defects or shipping errors.

For more informaton about Refund & Return check our Returns policy.
For any questions check FAQ or contact us.

INGREDIENTS 

Nicotinamide Adenine Dinucleotide (NAD+) - 500mg per 5ml

Please note that this product is supplied in powdered form contained within vials. For detailed instructions on how to properly prepare and administer it, see "Directions for use".

At this time, we do not offer bacteriostatic water or syringes. For these supplies, please visit bacteriostaticwater.com.

Description for Injectable Products

Injectable medications are pharmaceutical formulations designed for administration via injection, typically subcutaneously (under the skin) or intramuscularly (into the muscle). Our products come in powdered form in a vial and require reconstitution with bacteriostatic water before use. Here's a general overview of how to use, prepare, and store injectable medications in powdered form:

How to Use:

Preparation:

Before administration, it's essential to prepare the medication by reconstituting the powdered form with bacteriostatic water. Follow the instructions provided by a healthcare professional or pharmacist carefully.

Injection:

Once the medication is prepared, select an appropriate injection site, typically the abdomen, thigh, or upper arm. Clean the skin with an alcohol swab and allow it to dry. Insert the needle at the recommended angle and depth, then inject the medication slowly and steadily.

Disposal:

After use, dispose of needles and syringes safely in a puncture-resistant container following local regulations. Never reuse needles or syringes to prevent the risk of infection or contamination.

Preparation:

Gather Supplies:

Ensure you have all the necessary supplies, including the medication vial, sterile water for injection, syringe, needle, and alcohol swabs.

Reconstitution:

Carefully withdraw the specified volume of sterile water using a syringe. Inject the water into the vial containing the powdered medication. Gently swirl the vial until the powder is completely dissolved. Do not shake vigorously.

Inspect:

Before administration, inspect the reconstituted solution for any signs of contamination, such as cloudiness, particles, or discoloration. Do not use if the solution appears abnormal.

Expiration and Storage:

Expiration:

Once reconstituted, injectable medications should be used within a specified timeframe, typically within 7 days, to maintain stability and efficacy. Discard any unused portion after this period, even if it appears unchanged.

Storage:

Store the reconstituted solution in the refrigerator at the recommended temperature until use. Keep the vial away from direct light and heat. Follow any specific storage guidelines provided for each medication.

Monitoring:

Regularly monitor the reconstituted solution for any changes in appearance or odor. If any abnormalities are noted, do not use the medication and consult a healthcare professional.

Always consult with a healthcare professional or pharmacist for specific instructions on the use, preparation, and storage of injectable medications in powdered form. Adhering to these guidelines ensures the safety and effectiveness of treatment.